> ## Documentation Index
> Fetch the complete documentation index at: https://developers.callaro.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Zapier and n8n

> Use webhook-first automation to fan out Callaro events into the rest of your automation stack.

# Use automation platforms when Callaro should be the event source and other tools should react.

## Prerequisites

* Webhook endpoint with persistence and dedupe support.
* Named workflow owner for operational monitoring.
* Error and replay strategy documented.

<Steps>
  <Step title="Receive and persist event">
    Store payload before any downstream action.
  </Step>

  <Step title="Normalize fields">
    Map event names and extracted data to your workflow schema.
  </Step>

  <Step title="Route by event type">
    Separate qualified leads, follow-ups, and exception flows.
  </Step>

  <Step title="Trigger downstream actions">
    Call CRM, messaging, or task tools only after dedupe passes.
  </Step>
</Steps>

## Testing flow

1. Replay sample webhook payloads into draft workflow.
2. Validate field mapping and branch logic.
3. Confirm retries do not duplicate side effects.
4. Promote to production and monitor error queue.

## Known limits

* No-code workflows can fail silently without explicit alerts.
* Complex multi-branch logic is harder to maintain at scale.
* API rate limits in downstream tools can create backlog spikes.