> ## Documentation Index
> Fetch the complete documentation index at: https://developers.callaro.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# CRM and Calendar Actions

> See how Callaro writes to CRM systems and calendars at the right decision points inside a live conversation.

# A call should update systems of record, not create more manual work.

Callaro can execute downstream actions during or after a call when the conversation reaches an approved business milestone.

<CardGroup cols={2}>
  <Card title="Explicit permissions" icon="shield-check">Agents only get access to the actions and fields the tenant approves.</Card>
  <Card title="Context-aware execution" icon="waypoints">Actions should run only when the conversation has gathered enough confidence and the right structured fields.</Card>
  <Card title="Auditability" icon="clipboard-list">Tool calls, extracted fields, and results are logged alongside the call so operators can review what happened.</Card>
  <Card title="Fallback safety" icon="triangle-alert">When an action fails, the conversation can still complete and the failure is preserved for retry or human follow-up.</Card>
</CardGroup>